Privacy Policy

Last updated: 27 July 2026

SpinEmpire Casino ("we", "us", "Casino") is committed to protecting the privacy of its players and website visitors. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to it. By using our services, you acknowledge that you have read and understood this policy.

1. Data Controller

The Casino is the data controller for personal data collected through this website. The Casino operates under a Curaçao e-gaming licence. For privacy-related enquiries, please contact our support team via live chat or email.

2. Personal Data We Collect

We collect personal data that you provide directly and data generated through your use of our services:

Data you provide

• Registration information: full name, date of birth, email address, residential address, phone number
• Identity verification documents: passport, national ID card, utility bills, bank statements
• Payment information: payment method details, transaction history (we do not store full card numbers)
• Communications: messages sent to our support team

Data generated automatically

• Technical data: IP address, browser type and version, device type, operating system
• Usage data: pages visited, games played, session duration, betting history
• Cookie data: preferences, session identifiers (see Section 7 on Cookies)

3. Purposes and Legal Basis for Processing

We process your personal data for the following purposes:

• Contract performance: to provide casino services, process transactions, manage your account, and deliver bonuses
• Legal obligation: to comply with anti-money laundering (AML) requirements, KYC verification, and reporting obligations to licensing authorities
• Legitimate interests: fraud prevention, security monitoring, service improvement, and responsible gambling programme administration
• Consent: sending marketing communications where you have opted in (you may withdraw consent at any time)

4. Data Sharing

We do not sell your personal data to third parties. We may share data with:

• Payment processors: to handle deposits and withdrawals securely
• Identity verification providers: to complete KYC checks
• Game providers: limited technical data required to deliver game content
• Regulatory authorities: where required by law or our licence conditions
• Service providers: hosting, security, customer support tools — bound by confidentiality agreements

5. International Transfers

Your data may be transferred to and processed in countries outside your country of residence. Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Account data is typically retained for a minimum of five years following account closure to comply with AML and financial regulations. Where data is no longer needed, it is securely deleted or anonymised.

7. Cookies

We use cookies and similar tracking technologies on our website. Cookies are small text files stored on your device. We use:

• Essential cookies: required for the website to function (session management, security)
• Analytical cookies: to understand how users interact with the site (anonymised)
• Preference cookies: to remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Rectification: request correction of inaccurate or incomplete data
• Erasure: request deletion of your data where there is no legal requirement to retain it
• Restriction: request that we limit processing of your data
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interests
• Withdrawal of consent: withdraw consent to marketing communications at any time

To exercise any of these rights, contact our support team. We will respond within 30 days.

9. Security

We implement technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption on all connections, access controls, and regular security assessments. Despite these measures, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children

Our services are not directed at persons under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that a minor has registered, we will close the account and delete associated data promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the website or by email to registered players. The date of the most recent revision appears at the top of this page.

12. Contact

For privacy-related questions or to exercise your rights, contact our support team via live chat or email. You also have the right to lodge a complaint with the relevant data protection authority in your country of residence.