At SpinEmpire Casino, we are committed to providing a safe and responsible gambling environment. Gambling is intended to be a form of entertainment. For some people, it can become problematic. This page explains the tools available to you, warning signs to be aware of, and where to find help.
SpinEmpire Casino is strictly an 18+ service. We do not permit anyone under the age of 18 to register or play. At registration, you confirm that you are at least 18 years old. We reserve the right to request proof of age at any time and will restrict account access until age is satisfactorily verified.
If you are aware of a minor who may have access to an online gambling account, please contact our support team immediately. We take underage gambling seriously and will act promptly on any report.
All registered players have access to responsible gambling tools through their account settings. These tools are designed to help you stay in control of your gambling.
Set a maximum amount you can deposit over a daily, weekly, or monthly period. Limits take effect immediately when reduced and require a cooling-off period when increased (typically 24 hours). Contact support to set or adjust your deposit limit at any time.
Set a maximum duration for each gambling session. When the time limit is reached, you will be notified and can choose to end the session or set a new limit (subject to the standard increase delay).
Set a maximum amount you can lose over a daily, weekly, or monthly period. Once the limit is reached, you will not be able to place further bets until the period resets.
Take a temporary break from gambling for a defined period (typically 24 hours to 6 weeks). During a cooling-off period, you cannot log in or place bets. Deposits made before the period began are not refunded.
If you feel that gambling has become a problem, you can request self-exclusion from SpinEmpire Casino. Self-exclusion can be requested for periods ranging from 6 months to permanent. During self-exclusion, your account is closed and you cannot re-register. To self-exclude, contact our support team directly.
Self-exclusion at SpinEmpire does not automatically exclude you from other gambling sites. We recommend also registering with national self-exclusion programmes if available in your jurisdiction.
Enable periodic notifications during a session that show how long you have been playing and your net session result. This helps you make informed decisions about continuing to play.
Problem gambling can affect anyone. Common warning signs include:
If you recognise any of these signs in yourself, we encourage you to use the tools above and to seek support from one of the organisations listed below.
The following organisations provide free, confidential support for problem gambling:
We recommend that parents and guardians use parental control software to prevent minors from accessing gambling sites. Available tools include:
We want gambling at SpinEmpire to be an enjoyable experience. To keep it that way:
If you need to activate any responsible gambling tool, or if you would like to discuss your gambling habits confidentially, contact our support team via live chat at any time. We are here to help.
